- TOLL-FREE 1-800-881-1560
- [email protected]
- Mon - Sat: 7:00AM - 7:00PM EST
Effective Date: 07/17/2025
At US Freight Brokerage, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines the types of personal information we collect, how we use that information, and the circumstances under which we may share it. By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.
We collect the following types of personal information to provide our freight brokerage services and improve your experience:
Personal Identification Information: This includes your name, phone number, email address, business name, shipping addresses, and any other contact information you provide when filling out web forms, signing up for our services, or engaging with our customer support team.
Payment Information: If you engage in transactions through our platform, we collect payment details such as credit card information or bank account details. This data is securely processed by trusted third-party payment processors.
Log Data: We may automatically collect certain information when you interact with our website, such as your IP address, browser type, device type, operating system, and browsing activity. This data helps us improve our services and website functionality.
Cookies: Our website uses cookies and other tracking technologies to enhance user experience, analyze website performance, and gather information about how users interact with our website.
We use the collected information in the following ways:
To provide our services: We use your personal information to facilitate freight brokerage services, including processing shipments, coordinating logistics, and managing customer support requests.
To communicate with you: We may use your contact information to send important updates about your shipment, service announcements, promotional offers, and other relevant communications. You can opt-out of marketing emails at any time by following the unsubscribe instructions in the email.
To improve our website and services: We analyze usage patterns and feedback to enhance the functionality, security, and performance of our website and services.
To comply with legal requirements: We may use your information to comply with applicable laws, regulations, and industry standards related to freight brokerage operations.
We value your privacy, and your information will not be shared with third parties except as outlined below:
Third-Party Service Providers: We may share your personal information with trusted service providers (such as payment processors or shipping carriers) who assist us in operating our website, performing services, or conducting business operations. These providers are bound by contractual obligations to keep your information confidential and only use it for the purposes for which it was shared.
Legal and Compliance Obligations: We may disclose your personal information if required by law, regulation, or legal process, such as to comply with a subpoena or similar legal request, or in response to lawful requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of the transaction. You will be notified if this occurs and if your personal information becomes subject to a different privacy policy.
No mobile opt-in or text message consent will be shared with third parties or affiliates. Your mobile number and any related communication preferences are only used to provide you with relevant services directly related to your shipment and will never be used for unsolicited marketing or shared with third parties.
You have the following rights regarding your personal information:
Access and Update: You can request access to the personal information we hold about you, and you may request corrections or updates to that information.
Opt-Out: You may opt-out of receiving marketing communications from us at any time by using the unsubscribe option in emails or by contacting us directly.
Data Deletion: You may request the deletion of your personal information, subject to applicable legal and contractual retention obligations.
Cookies: You can modify your browser settings to manage or block cookies. However, this may affect the functionality of our website.
We take reasonable steps to protect the personal information you provide to us from loss, misuse, and unauthorized access or disclosure. This includes using encryption, firewalls, and secure socket layer (SSL) technology to safeguard sensitive data.
However, no security system is completely secure, and we cannot guarantee the absolute security of your information.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to periodically review this policy to stay informed about how we protect your information.
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
USA Light Brokerage LLC.
Email: [email protected]
Phone: TOLL-FREE 1-800-881-1560
Address: PO Box 1278 Southgate, MI 48195
Additionally, please add a dedicated section to your website containing the following exact disclaimers (do not change any wording). We suggest labeling the section:
USA LIGHT BROKERAGE LLC Privacy and Policy for Messaging
At USA LIGHT BROKERAGE LLC, we respect your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data: